Articles

Mooney, M.A. (2010). Social Media > Does it Drive Social Change. Global User Research Blog, UXAlliance, March 4, 2010.

Egger, F.N., Gaillard, F., Kirillova, N., Barnard, S., Johnson, K., (2009). Fieldwork. In: Schhumacher, R.M. (Ed.) (2009). Handbook of Global User Research, pp: 77-113. Morgan Kaufmann, Elsevier © 2010 , ISBN 978-0-12-374852-2.

Egger, F.N. (2003). From Interactions to Transactions: Designing the Trust Experience for Business-to-Consumer Electronic Commerce. PhD Thesis, Eindhoven University of Technology (The Netherlands). ISBN 90-386-1778-X.

Egger, F.N. (2003). Deceptive Technologies: Cash, Ethics & HCI. SIGCHI Bulletin, Vol. 35, Issue 2, May-June 2003, p.11, ACM Press.

Egger, F.N. (2002). Consumer Trust in E-Commerce: From Psychology to Interaction Design. In: Prins, J.E.J., Ribbers, P.M.A., van Tilborg, H.C.A., Veth, A.F.L. & J.G.L. van der Wees (Eds.) (2002). Trust in Electronic Commerce: The role of trust from a legal, an organizational and a technical point of view, pp: 11-43. Kluwer Law International, The Hague (The Netherlands), ISBN 90-411-1845-4.

Shelat, B. & F.N. Egger (2002). What Makes People Trust Online Gambling Sites? In: CHI2002 Extended Abstracts: Conference on Human Factors in Computing Systems, Minneapolis, MN (USA), April 20-25, 2000: 852-853, ACM Press.

Egger, F.N. & D. Abrazhevich (2001). Security & Trust: Taking Care of the Human Factor. Electronic Payment Systems Observatory (ePSO) Newsletter, Vol. 9, Joint Research Center of the European Commission, Seville (Spain).

Egger, F.N. (2001). Affective Design of E-Commerce User Interfaces: How to Maximise Perceived Trustworthiness. In: Helander, M., Khalid, H.M. & Tham (Eds.), Proceedings of CAHD2001: Conference on Affective Human Factors Design, Singapore, June 27-29, 2001: 317-324, ASEAN Press.

Groot, B. de, Eikelboom, P. & F.N. Egger (2001). User or Consumer? Bringing together HCI and Marketing at CHI. Special Interest Group, CHI2001 : Conference on Human Factors in Computing Systems, Seattle (USA), 31 March-5 April 2001.

Egger, F.N. & M. M^cElhaw (2001). UX Strategy: Design & Evaluation of Trust in E-Business. Special Interest Group, CHI2001 : Conference on Human Factors in Computing Systems, Seattle (USA), 31 March-5 April 2001.

Egger, F.N. & B. de Groot (2000). Developing a Model of Trust for Electronic Commerce: An Application to a Permissive Marketing Web Site. Poster Proceedings of the 9th International World-Wide Web Conference (WWW9), Amsterdam (The Netherlands), May 15-19, 2000: 92-93, Foretec Seminars Inc, ISBN 1-930792-01-8.

Egger, F.N. (2000). "Trust Me, I'm an Online Vendor": Towards a Model of Trust for E-Commerce System Design. In: G. Szwillus & T. Turner (Eds.), CHI2000 Extended Abstracts: Conference on Human Factors in Computing Systems, The Hague (The Netherlands), April 1-6, 2000: 101-102.

Egger, F.N. (2000). Lo-Fi vs. Hi-Fi Prototyping: how real does the real thing have to be? "Teaching HCI", workshop, OZCHI2000, Sydney (Australia), December 14-19, 2000.

Egger, F.N. (1999). Human Factors in Electronic Commerce: Making Systems Appealing, Usable & Trustworthy. Graduate Students Consortium & Educational Symposium, 12th BledInternational E-Commerce Conference, June 1999, Bled (Slovenia).