Geneva | 12 Nov 2009

Telono hopes you enjoyed World Usability Day 2009!

The event had two parts:

• Usability training courses in the afternoon.
• Presentations by invited speakers are now posted below.
  

1. Training

14:00 | Welcome

14:15-15:45 | How to integrate User-Centered Design into your projects

Mary Mooney, MBA

Each project is unique in its requirements and goals, while software development methods, management structures, and teams differ also. Whether you work in traditional development structures or Agile programming methods, we will show you all the User-Centred Design methods available and when to apply them. Making a product usable is a process that starts at the product inception, instead of usability testing at the end of product development. The holistic approach of User-Centred Design is a proven method for crafting great websites, software and products.

16:00-17:30 | How to set up and run your usability tests

Florian Egger, PhD

Can the visitors to your website find the information they seek? Can your visitors easily make a transaction or purchase with your website? Are the mobile applications you develop easy to use? The only way to answer these questions is to usability test your products and services. This usability testing course will give you an outline of existing methods and tools for testing. This course will teach you to set up usability tests, to recruit the right participants, to moderate the test, and to analyse and present the results.
Please contact us if you have training needs.

2. Guest Speakers & Apéro

17:45-18:15 | Achieving Usability with Interaction Design Patterns 

Ahmed Seffah, PhD

This presentation introduces design patterns and interaction patterns languages as a way to derive and validate a conceptual design. Interaction design patterns are used as a means to discover, encapsulate, and disseminate design experiences and best practices, thereby improving the chances of success of new systems. An interaction design pattern is generally defined as a solution to a usability problem which occurs in different contexts of use.
Ahmed Seffah is a professor of software and information technology at the Lausanne Hospitality School and a visiting professor at HEC Lausanne. He is the author of several books about different aspects of user-centred design and human concerns in software development.

18:15-18:45 | TRIL : Technology Research for Independent Living 

Claire Somerville, PhD

Building and designing communication technologies for older users with a range of health issues and little or no previous computing experience poses specific design and usability challenges. This presentation will describe some of the techniques employed (and outcomes achieved) by a multidisciplinary team of interaction designers, engineers, clinicians and ethnographers to develop an iterative research process that placed the older adults as co-designers at the center of prototype development.

18:45 – 20:30 | Apéro sponsored by Telono