Prins, J.E.J., Ribbers, P.M.A., van Tilborg, H.C.A., Veth, A.F.L. & J.G.L. van der Wees (Eds.) (2002). Trust in Electronic Commerce: The role of trust from a legal, an organizational and a technical point of view . Kluwer Law International, The Hague (The Netherlands), ISBN 90-411-1845-4.

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Trust in Electronic Commerce:

The role of trust from a legal, an organizational and a technical point of view

Book Description

Electronic commerce is here to stay. No matter how big the dot-com crisis was or how far the e-entrepreneurs' shares fell in the market, the fact remains that there is still confidence in electronic trading. At least it would appear that investors are confident in e-companies again. However, not only trust of venture capitalists is of importance - consumers also have to have faith in on-line business. After all, without consumers there is no e-business. Interacting lawyers, technicians and economists are needed to create a trustworthy electronic commerce environment. To achieve this environment, thorough and inter-disciplinary research is required and that is exactly what this book is about. Researchers of the project Enabling Electronic Commerce from the Dutch universities of Tilburg and Eindhoven have chosen a number of e-topics to elaborate on trust from their point of view. This volume makes clear that the various disciplines can and will play a role in developing conditions for trust and thus contribute to a successful electronic market.

Contents & Contributors

1. E-Commerce and Trust: a Variety in Challenges ; C. Prins & L. van der Wees .
   
2. Consumer Trust in E-Commerce: From Psychology to Interaction Design ; F. N. Egger .
   
3. What Cryptology Can Mean for Electronic Commerce ; B. Schoenmakers & H. van Tilborg .
   
4. Importance of User-related Factors in Electronic Payment Systems ; D. Abrazhevich.
   
5. A Managerial Perspective of Security in Electronic Business ; K. Huang .
   
6. Integrated Value Chains in E-Commerce and their IT Implications ; M. Papazoglou et al.
   
7. Creating Alternative Electronic Trading Mechanisms in Time-Sensitive Transaction Markets ; P. Ribbers et al.
   
8. European Data Protection and E-Commerce: Trust Enhancing? P. De Hert .
   
9. Legal Aspects of Software Agents ; R. Geurts .
   
10. ADR and ODR in Electronic Commerce ; M. Schellekens & L. van der Wees .